Essential Duties and Responsibilities:
Minimum Qualifications, Education and Experience:
Key Knowledge, Skills, Abilities and Competencies:
The Information Technology Risk and Compliance Specialist will be responsible for all aspects of TRI-AD’s information technology risk management programs and compliance activity.
The Software Development Team Lead will report to the Software Develpment Director, overseeing a small team of software developers, in-house and offshore, for specific business application development projects.
The Senior Systems Administrator serves as TRI-AD’s expert on systems administration in a large and complex computing environment. The Sr. Systems Administrator is responsible for the research, design, analysis, documentation and implementation of TRI-AD’s information systems and technology solutions in support of our clients' needs. The Sr. Systems Administrator will lead TRI-AD’s application administration, support desk continuity and workflow function, including documentation of help desk troubleshooting procedures, operations manuals, and user guidance.
Position Summary: The Network Support Engineer is responsible for providing high-quality customer service to TRI-AD’s end-users and maintaining optimal IT Operations by assisting the Sr. Network Systems Engineer and Director of Operations with network components, desktop computing environment, related peripherals, end-user training and offering preventative hardware solutions. The Network Support Engineer will assess technical needs and metrics to provide strategic assessments and reports as well as identify, replicate, and troubleshoot to resolve end-user network problems.
The Business Systems Analyst (BSA) interacts with clients and internal teams to provide the collection and documentation of client system requirements, system configuration and election/payroll data file implementation and transmission. The BSA contributes to enhancing and meeting established project timelines, performs analysis and data support, and is the Subject Matter Expert for the clients he or she supports and manages.
The Participant Services Associate effectively responds to incoming participant calls and emails and professionally assists participants using available resources and sound judgment.
Wendy, 20 Years"The main reasons I have stayed with TRI-AD for 20 years are that I believe in TRI-AD's values and I appreciate the caring environment for the employees. I enjoy the Associates I work with and the relationships I've built, both while enduring the challenges and enjoying the successes together."
Christine, 9 Years"I like working at TRI-AD because of the integrity I see in all levels of the company. The work environment is friendly and lends to the feeling of being part of a team. I LOVE my job!”
Steve Fritsche, 16 years"I like working at TRI-AD because I am encouraged to use my creativity to find ways to delight our clients."
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