About TRI-AD, Benefits Administration Services, COBRA, FSA, 401(k) | TRI-AD

TRI-AD’s Total Benefits Administration Solution

Our primary focus is on mid-sized to large national businesses. TRI-AD provides the same custom employee benefits administration solutions and high-level expertise to mid-sized companies at a reasonable cost that large companies have been enjoying at a high cost for many years.
Our Business Philosophy
TRI-AD's main difference is the quality of the service experience we provide to both our clients and their employees. For over 40 years, we have delighted our clients with high-quality, flexible service delivered by knowledgeable, attentive Associates. Our purpose is to enrich the health and financial well-being of people just like you. Our business is driven by our core values:
  • Integrity: Our clients trust us to deliver on our commitments. We have earned this trust through our consistent, reliable, trustworthy behavior.
  • Flexibility: We deliver hassle-free, low-maintenance services that are tailored to the client's specific employee benefits administration needs.
  • Service: Our clients want service from nice people who are responsive, attentive to quality, and who meet their needs efficiently and effectively.
  • We relentlessly pursue excellence: Our Associates are committed to personal and professional growth. They are required to hold or pursue professional designations and continuously upgrade their skills.
  • We have built our business around great service: Our Associates understand that our clients are our business. We are renowned for our capable, friendly staff.
  • We believe in the value of process: Our Six Sigma-based processes and Project Management Institute-based project methodologies help us deliver consistently high-quality, error-free work.
  • We are nimble: We believe we are here to support our clients' processes, not for our clients to have to change the way they work to suit our way of doing things. Our flexibility and high level of staff expertise enable us to anticipate and respond to our clients' ever-changing employee benefits administration needs.
Our Associates
We have an industry-leading team of Associates who believe in our vision and values, and genuinely care for each others' success. Our Associates and clients develop long-term relationships as evidenced by our large number of clients with tenure of 20 years or more and by low associate turnover. Our leadership team brings many years of experience from industry, large service providers, and the clients perspective. Click here to view our team's bios.
“Our purpose is to enrich the health and financial well-being of people just like you. We want to be the employee benefits administration service provider against which all others are measured.”
Thad D. Hamilton, AIF, CEBS, SPHR